Privacy Policy

Last Updated: February 2026

Introduction

This Privacy Policy describes how we collect, use, and protect your personal information in connection with our Water Leak Notification Service ("Service").

Information We Collect

When you opt in to our Service, we collect the following information:

Mobile Phone Number: Required to send you text message notifications
Opt-in Timestamp: When you joined the service
Property Information: Address associated with the water leak detection system

How We Use Your Information

We use your information solely for the following purposes:

To send you immediate alerts when a water leak is detected at your property
To send occasional service notifications related to the water leak detection system
To process your opt-out requests
To respond to your support inquiries

Information Sharing and Third Parties

We will never share your mobile phone number or personal information with third parties for marketing purposes.

We may share your information only in the following limited circumstances:

Service Providers: We use Twilio as our SMS service provider to deliver text messages. Twilio is contractually obligated to protect your information and use it only to provide messaging services.
Legal Requirements: We may disclose information if required by law, court order, or governmental regulation.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.

Data Retention

We retain your phone number and opt-in status for as long as you remain subscribed to the Service. When you opt out by texting STOP, we will retain your phone number only to honor your opt-out request and prevent future messages.

Your Rights

You have the right to:

Opt out of the Service at any time by texting STOP to 55555
Request information about what data we have collected about you
Request deletion of your data (after opt-out)

Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this page indicates when the policy was last revised. Continued use of the Service after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: waternotify@huhyo.com

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